Shipping Policy
Delivery Details
• Typically, the estimated delivery time is 3-7 working days. Please note that this time frame may vary depending on your delivery location.
• If our delivery partners do not serve your area, we will use Value Payable Post (VPP) to dispatch your order. In such cases, the delivery time may range from 7-10 days or depend on your specific delivery location.
Return Policy
Returns are accepted with product replacement or a full refund within 7 days of receiving the item. However, returns are limited to the following cases:
Damaged or defective products:
If you receive a damaged or defective product, please notify our Customer Care team immediately at +91 9202761117 or support@neomart.sale We will initiate a refund or send a replacement product, depending on your preference, after necessary verification. Please return the products in your shipment along with the original packaging if applicable.
Incorrect product shipment:
If you discover that we have shipped a different product, please notify our Customer Care team at +91 9202761117 or support@neomart.sale upon receiving the item. We will arrange for a refund or send a replacement product, depending on your preference. Please return the products in your shipment along with the original packaging if applicable.